Full Stop Design, Editing, Publishing – Terms and Conditions


These terms and conditions form the agreement between Lauren Shay t/a Full Stop Writing, Editing and Design (ABN 82778081631) (“Full Stop” “us” “we” “our”) and our clients (“Client” “you” “your”).  This agreement commences from your acceptance of our quote or proposal and continue until termination.  We may update our terms at times so Full Stop recommend that Clients revisit this page for the most current terms.

Quotes and Proposals

Some of our prices are displayed on our website however the cost of a job will vary depending upon individual Client needs.  We recommend that all Clients contact us to discuss your requirements and obtain a personalised quote or proposal.

Our quotes and proposals are open for 30 days unless otherwise stated, after which time, prices may vary.

Variations / Price Adjustment

At times the prices quoted may vary after work has commenced.  This can occur due to a number of factors such as Client preferences or changes to the scope of the work.  Full Stop will notify Clients of price variations as they are identified, prior to proceeding with the work.  By agreeing that Full Stop should proceed with the additional work, Clients are agreeing to the pay the adjusted price stated.


Full Stop requires a deposit be made prior to commencing work, the details of which will be stated in your quote or proposal and will be payable within 14 days of the date that our invoice being issued to you.  Deposits secure our services and to the extent provided by law are not refundable. The amount of the deposit will be deducted from the final invoice.


Full Stop accepts payment via direct deposit and PayPal.  Payment is required in full prior to Full Stop providing the finished project to the Client in the required file format(s).  Unless otherwise stated in our proposal payment is required to be made within 14 days of the invoice date.

For larger projects, Full Stop may require payment on a progressive basis, when certain milestones are achieved.  By accepting a Full Stop proposal you are agreeing to make payment in accordance with the terms set out in the proposal.

Our Services

These terms and conditions will apply to your engagement of Full Stop to provide the services described in the quote or proposal provided to you.  Deadlines and Time Frames are agreed upon between Full Stop and you.  Any variations to the quote or proposal will be communicated as indicated above.

Full Stop will provide Clients with a proof prior to finalisation. By approving the proof Clients agree that Full Stop has provided the services as requested, and any further changes after this time will incur additional charges. Upon receipt of your approval, Full Stop deems that all details on your proof are correct and no further responsibility for errors will be accepted by Full Stop.

Client Commitment

Full Stop requires the co-operation of Clients in order to provide its services. At times, Clients may be requested to provide us with information, assistance or content. In order for Full Stop to service all clients efficiently, we require Clients to respond to our requests in a timely manner.

Privacy and Confidentiality

Your privacy is important to us. Full Stop protects the privacy of its Clients. Full Stop does not use third-party mailing lists and no Client details from the Full Stop mailing list are passed on to third parties.

Full Stop respects the confidentiality of its business Clients and agrees that all communications and commercially sensitive information will remain confidential between us.

Warranties and Indemnities

Full Stop may at times suggest that Clients seek assistance from a third party provider.  Any recommendations made by us are based on our opinion only, Full Stop does not warrant the performance of any third party provider who is not contracted by us, and any engagement between you and any third party is on terms between you.

Full Stop maintains current anti-virus software on all of our systems. To the extent provided by law, Full Stop is not liable for any damages resulting from interference by third parties, the possession, use or malfunction of third party software or files including but not limited to property damage, loss of profits or goodwill.

Full Stop does not warrant that our files will be compatible with third party software or hardware.  Nor will Full Stop be liable for any default due to an act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, storm or other event beyond our reasonable control.

Clients are provided with a proof in order to review the project and advise Full Stop of any corrections that must be made.  By approving a prove Clients you are agreeing that all of the details contained therein are correct and you release Full Stop from any responsibility for correcting errors or omissions and from any liability, claim loss or damage, that arises from any errors or omissions.

Full Stop provides content, including but not limited to statements, representations and warranties as directed by the Client.  The Client agrees to indemnify Full Stop for all costs arising from any claims made against Full Stop arising from content provided or authorised by the Client.

Full Stop writes copy based on the information provided by the client. It does not take responsibility for the accuracy or legality of this content or for the final way in which this content is used by the client.


The client grants Full Stop a limited licence to use, reproduce and edit all material provided to Full Stop for the purposes of providing the services described in the proposal or quote.

Full Stop retains all copyrights in the reproduction or edited material until such time that payment is made in full.  Upon payment of all outstanding fees owing to Full Stop, Full Stop grants all copyrights in the material to the Client in full.

Intellectual Property

Full Stop Writing, Editing and Design retains all Intellectual Property Rights in all draft designs, mock-ups and other incidental works made in the creation of the work commissioned. Only print-ready PDFs or file formats suitable for web content are provided to the client for approval. Once the client grants approval and pays in full for the services, Full Stop Design will pass ownership to the client on the condition that the client grants Full Stop a perpetual, irrevocable licence to use all designs produced by Full Stop for promotional and/or advertising purposes. Raw/working/source files remain the property of Full Stop Writing, Editing and Design. Raw/working/source files are defined as the files used to create the finished artwork and/or directly editable files unless otherwise specified.

Governing Law

This agreement is governed by the laws of Queensland, Australia.


This agreement will terminate automatically upon completion of the services required.  This agreement may be terminated without notice if the Client fails to pay any amounts owing by the due date, or if the Client breaches any other term of this agreement.  Full Stop reserves the right to terminate this agreement if the Client refuses to comply with our reasonable requests for assistance, and will issue an invoice for all unpaid work as at the date of termination.  The obligation to pay survives termination of this agreement.  Full Stop reserves the right to terminate this agreement in the unfortunate event that we become unable to provide the services requested, in which case all monies paid for work not undertaken will be refunded to the Client.